MAINTENANCE SERVICESRepair, Replacement and Disposal
Your equipment has hosted the breadth of your business' data, so careful thought must be given to its entire lifecycle, including IT support service, repair, maintenance, replacement and disposal. Careless handling of damaged or discarded equipment does more than hinder productivity and endanger the environment. It is the technical equivalent of leaving your back door open to thieves.
At MDP (Cambodia), we work with our clients to responsibly repair and replace faltering technology. Our centralized asset removal, refurbishment and redeployment services allow us to make rapid repairs. Our Hot Swap/Spare program puts parallel equipment in place so you don't lose a step. And our carefully documented, EPA-compliant IT disposal procedures make certain your data remains yours alone.
Timely Repairs, Transitions and Closure
MDP (Cambodia) plans for every phase of your equipment's lifespan. We streamline repairs and IT maintenance with timely equipment swaps – minimizing downtime – and expedited shipping and tracking to and from our certified repair centers. Our comprehensive end-to-end remarketing, redeployment and disposal programs thoroughly wipe data, protect the environment and offer clients an economic return on retired equipment.
Maintenance that Won't Break Your Stride
One of the costliest aspects of breakdowns is the time and productivity lost during equipment failure. MDP (Cambodia) Hot Swap/Spare Program keeps identical equipment on call and our STARS (Service Tracking and Reporting) system inventories and dispatches equipment for rapid replacement when you need IT support service, maintenance or repairs.
Centralized Sources of Repair Expertise
With numerous technology partners and more than twenty years of IT support service, MDP (Cambodia) brings a wealth of expertise to systems repair. Our supports a wide range of client equipment, including: desktops, laptops, tablets, servers, monitors, printers, scanners, check readers, routers, hubs, and modems.
Green, Responsible and Documented Disposal
We manage every phase of responsible equipment disposal: pick-up, transport, a DOD-grade wipe of all residual data and an environmentally friendly disposal of all IT assets. Single-sourcing of your technology equipment allows for a responsible, knowledgeable handling of all obsolete pieces.
Remarketing and Trade-Ins
Recognizing the need for speed to market, IT equipment is processed and re-marketed immediately upon audit completion. Remarketed hardware is sold on a per unit basis to yield the highest revenue with the equipment either repaired or sold "as is." MDP (Cambodia) re-markets and has access to global buyers. Trade-in dollars can be guaranteed to clients for equipment being refreshed.