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MANAGEMENT SERVICES

Free Up Valuable Time and Resources

Complex systems, demanding users, overworked personnel and shrinking budgets can make managing your IT infrastructure overwhelming. While you may have the expertise to manage all of this yourself, the time and resources required can easily distract you from business-critical issues. Partnering with MDP (Cabodia) is the win-win solution you've been looking for.

MDP (Cabodia) provides complete Management Services solutions that enable you to scale cost effectively and quickly address evolving business priorities, whether at the inception stage or as part of your long-term IT systems management. Our philosophy is to employ the best people, technology and processes to provide you the services you need to enhance your ability to focus on what really matters: efficient operations and customer service.

Services and Offerings

MDP (Cambodia) provides a comprehensive suite of IT services across a broad set of diverse technologies from Cisco, Microsoft, IBM, Barracuda, F5, Oracle, McAfee, SAP and Autodesk. Each MDP (Cambodia) solution includes the following services:

  • Availability monitoring
  • Fault management
  • Performance monitoring and reporting
  • Guaranteed SLAs
  • Online device reporting
  • Asset management
  • Activity reporting
  • Service delivery reviews
  • Network documentation
  • Device configuration archives

In addition, each MDP Managed Services solution offers specific services for individual technologies including: Data, Voice, Video, Data Center, Security.

Onsite Programs

» Customized, SLA-based services for IT operational support.
» Typically includes three or more Insight Services.
  • Program Managed
  • Lab and Integration
  • Service Desk
  • Desk-Side Support
  • Remote Operations
  • Depot
  • Break-Fix
  • Disposal

MDP (Cambodia) team of experts is poised and ready to serve as a trusted advisor for your solutions needs and technology systems requirements.